Shipping policy

Thank you for visiting and shopping at our store.

Shipment Processing Time

All orders are processed within 1–3 business days (Mon-Fri). Orders are not shipped or delivered on weekends or holidays.

Order Cut Off Time: 05 : 00 PM (GMT+00:00) Greenwich Mean Time (London)

Shipping Rates & Delivery Estimates

We offer a flat rate shipping fee of £4.99 on all orders.

Estimated delivery time:

  • 5–7 business days

Delivery delays can occasionally occur due to unforeseen circumstances.

Shipping Courier

We use trusted UK courier services such as Royal Mail, Evri, and DPD to ensure safe and timely delivery.

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped. The tracking number will be active within 24 hours.

Shipping Area

We currently ship only within the United Kingdom.

Incorrect Shipping Addresses

Please make sure all shipping information is correct before placing your order. We are not responsible for orders shipped to incorrect addresses.

Lost or Delayed Packages

We are not responsible for delays caused by the shipping carrier. However, if your package is significantly delayed or lost, please contact us and we will assist you.

Contact Us

If you have any questions about your order, please contact our support team.

Store Name: Zaynef

Phone Number: +44 785-553-3716

Support Email: info@zaynef.com

Business Address: 113 Uxbridge Road, London W12 8NL, United Kingdom

Customer Service: 

  • Business Days: Monday to Friday.
  • Business Hours: 9:00 am – 5:00 pm.